Privacy Policy

Effective Date: January 2025

RAMP Logistics by Ibn Sina (“we,” “our,” or “us”) operates the website https://ramp-logistics.com and associated services.

This Privacy Policy outlines how we collect, use, and disclose your Personal Information when you use our services or website. By using our site or services, you agree to the practices described in this policy.

Information Collection and Use

We collect certain personally identifiable information (“Personal Information”) to provide and enhance our services. Personal Information may include, but is not limited to:

Name
Phone number
Email address
Delivery address

We may use this information to:

Deliver our services
Communicate with you
Personalize your experience

Log Data

We collect information that your browser sends when you visit our website (“Log Data”). This may include:

Your IP address
Browser type and version
Pages visited on our site
Date and time of visits

Time spent on pages and other usage statisticsWe may also use third-party analytics services, such as Google Analytics, to monitor and analyze this data to improve our services

Cookies

Cookies are small data files stored on your device to enhance your browsing experience. We use cookies to:

Identify your session
Save preferences
Analyze website performance

You can set your browser to refuse cookies; however, this may limit your ability to use some features of our site.

Communications

We may use your Personal Information to contact you via:

Newsletters
Marketing and promotional materials
Service updates

You can opt out of marketing communications at any time by following the instructions provided in those communications

Security

We are committed to protecting your Personal Information using commercially reasonable safeguards. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Background Location Permission (Driver App)

Our driver app requires background location permissions to enable the following functionalities:

Identifying the nearest pickup and drop-off locations for deliveries.
Monitoring the real-time location of riders for efficient delivery management.

This information helps us optimize delivery requests and operations. Location data is only collected when drivers are actively online.

Changes to This Privacy Policy
This Privacy Policy is effective as of [Insert Date] and may be updated periodically. Changes will become effective upon being posted on this page.

We recommend checking this policy regularly to stay informed. Continued use of our services after changes are posted indicates your acknowledgment and acceptance of the updates.
If material changes are made, we will notify you via:

Email (to the address you provided)
A prominent notice on our website

This version includes improved clarity, structure, and professionalism, while ensuring it aligns with standard privacy practices.

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Privacy Policy

Effective Date: January 2025